ROSWOLD Property Services Privacy Policy
Effective Date: August 11, 2026
ROSWOLD Property Services (“ROSWOLD Property Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, request an estimate or quote, contact us, schedule services, or otherwise interact with our business.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
First and last name
Email address
Phone number
Service/property address
Information about the services you are requesting
Preferred appointment or scheduling information
Messages, descriptions, photographs, or other information you provide regarding a project or property
Communication preferences and consent records
We may also automatically collect certain technical information when you use our website, such as your IP address, browser or device information, website activity, and information collected through cookies or similar technologies.
2. How We Use Your Information
We may use information we collect to:
Respond to inquiries and quote or estimate requests
Provide and coordinate requested services
Schedule and manage appointments
Communicate regarding projects, appointments, estimates, and services
Provide customer support
Send service-related email or text message notifications
Send marketing or promotional communications when you have provided appropriate consent
Maintain records of customer communications and consent
Operate, maintain, secure, and improve our website and services
Prevent fraud or misuse
Comply with applicable legal requirements
3. SMS/Text Messaging
If you provide your mobile phone number and expressly consent to receive text messages from ROSWOLD Property Services, we may send you text messages concerning your inquiry, quote, estimate, appointment, requested services, customer support, and other communications covered by your consent.
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
We maintain records of SMS consent and opt-out requests as appropriate.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with third parties or affiliates for their marketing or promotional purposes.
Information may be provided to service providers that help us operate our communications systems when necessary to provide those services.
4. Email Communications
We may use your email address to respond to inquiries, provide estimates or service information, send appointment or project communications, and provide other communications related to your relationship with ROSWOLD Property Services.
If we send promotional emails, you may unsubscribe using the unsubscribe option provided in the communication.
5. How We Share Information
ROSWOLD Property Services does not sell or rent your personal information.
We may disclose information to service providers that help us operate our business, such as website hosting, customer relationship management, communications, scheduling, payment processing, or other business-support providers.
These providers may access information only as reasonably necessary to perform services on our behalf and subject to their applicable privacy and security obligations.
We may also disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, protect our rights or property, prevent fraud or misuse, or protect the safety of our customers or others.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the website, understand website usage, remember preferences, improve functionality, and measure website performance.
You may be able to limit or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
7. Data Security
We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Your Choices
Depending on applicable law and the nature of your relationship with us, you may contact us to:
Request access to or correction of personal information you provided
Request deletion of certain personal information
Update your communication preferences
Unsubscribe from marketing emails
Opt out of SMS communications by replying STOP
Ask questions about how your information is handled
9. Third-Party Services and Links
Our website may use or link to third-party websites and services. Those third parties may maintain their own privacy policies and practices.
ROSWOLD Property Services is not responsible for the privacy practices of third-party websites that we do not control.
10. Children's Privacy
Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, business practices, or applicable requirements.
When the policy is updated, we may revise the effective date shown at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy or how ROSWOLD Property Services handles your information, contact us at:
ROSWOLD Property Services
Albuquerque, New Mexico
Email: [email protected]
Phone: (505) 505-9715